Privacy Policy
Effective Date: March 21, 2026
This Privacy Policy explains how fafaang.com ("we," "us," or "our") collects, uses, stores, and shares information when you use fafaang.com and the faFaang desktop application.
1. Information We Collect
We may collect the following categories of information:
- account information, such as your email address and login-related information;
- billing and transaction information related to purchases, subscriptions, and payment status;
- support communications you send to us;
- technical and usage information relating to your device, app usage, access status, and diagnostics; and
- website usage information collected through analytics tools used on fafaang.com.
Important: We do not collect or store your prompts, transcripts, screenshots, or uploaded files on our own servers for AI processing.
2. AI Processing and User Content
When you use AI features in the app, prompts, transcripts, screenshots, and similar inputs are sent through the ChatGPT/Codex account you are logged into in the app and are processed through that account.
fafaang.com does not separately collect or host that AI input content on its own servers for model processing.
Some content may be temporarily created or stored locally on your device as part of app functionality, for example temporary screenshot files used during a request.
3. How We Use Information
We use information to:
- create and manage accounts;
- provide, operate, and maintain the website and app;
- process payments, subscriptions, and access entitlements;
- provide app features and support;
- communicate with you regarding account, billing, support, legal, and service matters;
- improve performance, reliability, and user experience; and
- detect, prevent, and investigate fraud, abuse, and security issues.
4. Website Analytics
We use Vercel Analytics on fafaang.com to understand traffic, usage patterns, and website performance.
5. Payments
Payments are handled by third-party payment processors.
We do not store your full payment card details. We may receive limited payment-related information such as transaction identifiers, payment status, plan type, subscription status, and billing status.
6. How We Share Information
We do not sell your personal information.
We may share information:
- with service providers who help us operate the website, app, payments, analytics, hosting, authentication, storage, and support;
- where required by law, regulation, court order, or legal process;
- to protect the rights, safety, security, and integrity of our business, users, or others; and
- in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.
7. Data Retention
We retain information for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain business and security records.
Some information may also remain stored locally on your device depending on how you use the app.
8. Security
We use reasonable technical and organizational measures to protect information.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information.
You may contact us at support@fafaang.com to make a request.
10. Children's Privacy
Our website and services are intended only for individuals aged 18 years or older.
We do not knowingly collect personal information from children.
11. International Processing
Your information may be processed and stored in countries other than your own, depending on the location of our systems and service providers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updated version will be posted on fafaang.com with a revised effective date.
13. Contact
If you have any questions or privacy requests, contact:
fafaang.com
support@fafaang.com
Banjara Hills, Hyderabad, Telangana, India